Privacy Policy

Introduction

Go2Pal values your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect, why we collect it, and how we use and safeguard it when you use our website, app, and services.

Information We Collect

We may collect the following types of information:

• Personal details such as name, email address, and phone number.
• Account and verification information for KYC and compliance.
• Transaction and service activity.
• Device, browser, and usage information.
• Communication records when you contact support.

How We Use Your Information

We use your information to:

• Provide and operate our services.
• Process transactions and support requests.
• Verify identity where required.
• Improve platform performance and user experience.
• Comply with legal and regulatory obligations.
• Prevent fraud, abuse, and unauthorized access.

Legal Basis and Compliance

Go2Pal may process personal data where necessary to:

• Perform a contract with you.
• Meet legal and regulatory requirements.
• Protect the security of our platform and users.
• Deliver services that you request.

Sharing Your Information

We may share data only when necessary with:

• Payment processors and service providers.
• Identity verification and compliance partners.
• Technical and infrastructure partners.
• Legal or regulatory authorities when required by law.

Data Retention

We keep personal information only for as long as necessary to:

• Deliver services.
• Meet legal and compliance obligations.
• Resolve disputes.
• Enforce our agreements and policies.

Your Rights

Depending on your location and applicable law, you may have the right to:

• Access your personal data.
• Correct inaccurate information.
• Request deletion where permitted.
• Object to certain processing.
• Withdraw consent where applicable.

Cookies and Tracking

Our website may use cookies and similar technologies to:

• Improve site functionality.
• Analyze traffic and usage patterns.
• Support security and performance.
• Enhance user experience.

Third-Party Services

Some services on Go2Pal may rely on third-party providers. These providers may have their own privacy policies governing how they handle your data.

International Transfers

If your data is processed outside your country, Go2Pal takes reasonable steps to help ensure an appropriate level of protection.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.